Without such goals, it is unclear how the MTA can use those performance indicators to assess its performance. For six of the nine performance indicators, the MTA has not set goals for measuring its express buses’ actual performance.However, the way the MTA has implemented these performance indicators appears to reduce their utility: The MTA has identified nine performance indicators, including (but not limited to) on-time performance and travel time, by which it measures express bus performance. Metropolitan Transportation Authority Express Bus on-time performance continues to lag, according to an audit recently released by City Comptroller Scott Stringer. “Riders who rely on and pay a premium price for express bus service shouldn’t be left waiting, uninformed of delays, or stranded at bus stops,” Comptroller Stringer said. MTA Express Bus On-Time Performance Continues To Lag: Stringer
0 Comments
Leave a Reply. |